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Friday, January 05, 2007 They Hyatt Regency in Huntington Beach is on my shit list! I am tired of dealing with them and they have just lost my business. I'm willing to spend close 10 19K at their location all together. I have been trying for the last week to talk to them and see if they can compromise and let us use the bigger ballroom for our wedding. I finally got a response today and have been raising holy hell because of it! They are unwilling to let us use the ballroom because it has a food and bev minimum of 18K and we'll have to pay that if we want. To which I answer....that's out of the question when I'm spending a little over 14K already and that's over the other rooms food and bev minimum already. They are unwavering and uncompromising. Now would I generally have a problem with them saying no....a slight problem because I know weddings aren't in abundance in March....however when it comes down to it I would deal with it and move on and probably still use the smaller room. It's when they are rude to me and act as if the large ammount of money I'm spending there isn't worth anything to them at all. Not only is it an issue then, but when they are unbelieveably rude to Gil my wedding coordinator. They have pissed me off and so help me goddess I'm going to make everyone know and pay for it! I'm as livid as can be and I'm not a happy camper and it's not even a year until the wedding. I have talked with everyone from the Hyatt and nothing has been resolved, let alone an apology for treating myself and my coordinator so rudely. I'm taking my business somewhere else and I will make sure I tell everyone I can how badly they treat prospective customers. Their customer services is seriously lacking!!! |
About Myself
I'm a newlywed who got married on March 15,2008.
I'm currently living at home with my mother, husband,
2 dogs, 3 cats, and 5 tortises. We're saving up for
our first how which we'll hopefully buy soon. I'd
love to start our family, but that like everything
comes in it's own time.
I recently lost my father, and am dealing with his
death the best way I know how. Surrounding myself
with the people I love, and enjoying life like he
would have wanted me to.